Are the prices reflected on the website inclusive of GST?
Yes, the prices you pay upon checkout are inclusive of GST.
When am I charged for my order?
For all modes os payment, you will be charged at the point of checkout.
If your payment authorization fails at the point of placing an order, you have the option of retrying the payment method, or choosing a different payment method then.
What can I do if my preferred product is out of stock?
You could send us a message and we will inform you when the product is available again.
What is the minimum order?
Minimum order quantity for FREE DELIVERY IS SGD 399.00 or above.
Any orders below SGD 399.00, will be charged a flat delivery fee of SGD 49.00
Products
How do I find products on Direct Wholesale?
You can search for the product you're looking for on our search bar.
Products can be located by category, brand or general description.
What if Direct Wholesale does not have the product I'm looking for?
We aim to please! We would be delighted to have your suggestion for a product, so please feel free to drop us a line under " Recommend a Product" under Site Map, and we will try our best to source the product/s for you.
What if the product I wish to buy is out of stock?
You could send us a message at info@directwholesale.com.sg or Call us at 92959883 and we will inform you when the product is available again.
How do I know if the product I want is on Sale?
The product on sale will have its original price struck off, and replaced with the Sale Price in red.
Does Direct Wholesale sell Halal products?
Yes, of course! Most of our products are halal, but you could always check in with us.
Can I return products to Direct Wholesale?
If for any reason, you are not 100% satisfied with your purchase, please email us at info@directwholesale.com.sgor Call us at 92959883 within 3 days of your delivery date and we'll do our best to assist you in resolving the matter.
The products delivered were not as ordered, or one or more of the products did not arrive. What do I do?
In such a case, kindly email us at info@directwholesale.com.sg or Call us at 92959883 within 3 days of your delivery date and we'll do our best to assist you in resolving the matter.
